STORE POLICY

Welcome to our online shop for Italian wines. By purchasing from our website, you agree to the terms and conditions set out in this section, as well as our Shipping, Returns and Payment policies.

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Products​

• All wines offered are genuine, legally imported and stored under appropriate conditions.

• Product descriptions and images are provided as accurately as possible.

 

Orders​

• An order is considered confirmed only once payment has been received.

• If a product becomes unavailable, we will contact you to suggest an alternative or issue a refund for the affected item.

• We reserve the right to refuse orders from anyone under the age of 18, or from customers who do not comply with the regulations governing the sale of alcohol.

 

Prices and Taxes​

• All prices are shown in pounds sterling (£) and include UK VAT.

• No additional customs duties or import charges apply to the customer.

 

Responsibility​

• We are not liable for delays caused by force majeure or circumstances beyond our control (strikes, extreme weather conditions, courier service disruptions).

• It is the customer’s responsibility to provide a correct and accessible delivery address.

 

Customer Service​

For any questions, issues or concerns, you can contact us by email at info.exposhopitalialtd@gmail.com. We will do our best to respond within 24 working hours.