All orders are shipped from our UK warehouse. There are no customs duties or import charges.
Orders are processed within 3–7 working days.
Standard delivery: 5–7 working days.
Express delivery (where available): 3–5 working days.
Delivery costs are calculated at checkout depending on the shipping method selected.
Yes, the minimum order amount is £25. Orders below this amount cannot be processed.
No. By law, alcohol can only be sold to customers aged 18 or over. Couriers may ask for valid photo ID upon delivery.
Please contact us within 48 hours with your order number and photos. We will arrange a replacement or a refund.
Yes. You can return unopened and unused products within 14 days of delivery. Return shipping costs are the customer’s responsibility, unless the return is due to our error.
We accept Visa, MasterCard, American Express, Maestro, PayPal, Apple Pay, Google Pay and bank transfer.
Yes, all prices are shown in pounds sterling (£) and include UK VAT.
You can reach us at info.exposhopitalialtd@gmail.com
We normally respond within 24 working hours.
At the moment we cannot guarantee delivery on a specific date. However, you can choose between standard and express delivery at checkout to best suit your needs.
If you are not available, the courier will usually leave a delivery attempt notice and try again, or deliver to a safe place or collection point where possible. Instructions will be provided by the courier.
Absolutely. You can combine different wines in a single order without any restrictions.
Our wines are kept in a cool, dry and secure warehouse, away from direct sunlight, to preserve their quality until delivery.
Yes, we can supply larger orders for private events, restaurants or corporate clients. Contact us at info.exposhopitalialtd@gmail.com
for a personalised quote.
Yes, an invoice is automatically sent to your email once your order has been confirmed.
Of course. If you need advice on choosing the right wine, write to us at info.exposhopitalialtd@gmail.com
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